PLEASE CLICK ON THE LINKS BELOW TO SEE THE PRESENTATION OF THE EPSO WORKING GROUP  ON COMPLAINTS HANDLING

• Presentation 5 th of February on the work and methods of  the "rusthuisinfoon" by Sabine De Brabanter
  

• presentation held on 5th of February on complaints handling by Krist Debruyn (flemish inspectorate)
• presentation of Stef van Eekert (this presentation is not yet ready to publish and will follow later).