Updated 2-10-2019
EPSO 28th Conference and Working group meetings were held 23-25th September 2019 in Malmö, Sweden

Main topics of the conference
· A vision on quality in health and social care including quality standards and implementation dilemmas – a supervisory approach;
· Sustainable methods for effective supervision including outcome and value based supervision.
o A vision on Quality;
o Implementation methods , Impact and Results in the various countries;
o FORUM on vision on Quality-; How to master impact and qualitative outcomes in health and social care.
· Innovative methods for supervision in health and social care including methods to include the unseen the unheard and those not included;
o Technical innovation in health and social care inspection;
o Ethical innovation in health and social care;
o Innovative methods to include the unseen, unheard and those not included.
The programme:
190830 Programme 28th EPSO Conference Malmö 23-25th September 2019 (3).pdf
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Pre-conference EPSO working group meetings:
EPSO RISK
EPSO PERMITS
EPSO EFFECTIVENESS
EPSO BALKAN
EPSO ASIAN-PACIFIC (NEW)
Link to conference photos
(Please let us know if you do not like your photo to be available at our website to: info@epsonet.eu )
Programme and pesentations:
Opening, Welcome by the conference chair Ardita Baraku, Kosovo and Roundtable introduction session of the delegates

A supervisory approach of innovation in health and social care
-how to include the unseen, the unheard and those not included
Including children’s rights in inspection of children services. The Ombudsman for Children in Sweden Elisabeth Dahlin
Presentation ED EPSO-konferens 190923 Slutgiltig.pptx
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New Ethical questions in Health care with relevance for health care supervision by Lotta Eriksson, SMER (The Swedish National Council on Medical ethics)
EPSO 24 september 2019 2.0.pptx
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Young volunteers in supervision of care services. Care Inspectorate Scotland. Kevin Mitchell
Kevin Mitchell presentation Final.ppt
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Discussion session in roundtables- how to include the unseen, the unheard and those not included




Feedback from roundtables


A vision on quality, quality standards and implementation dilemmas
Expected results and impact of the new quality standards and methods in Malta - Matthew Vella, CEO, The Social Care Standards Authority, Malta
Prezi WIN Malmo.exe
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Vision on Quality – A new role model for regulation - towards sustainable change and improvement in the regulation of health and social care ; How to manage a sustainable relationship between the supervisor and the service provider? - Assoc. Prof Johan Thor, Sweden (EPSO advisory network)
190923 Thor EPSO Malm� A Vision on Quality.pptx
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A vision on quality – quality standards in social care - some recent
developments in the Netherlands-prof. Henk Nies (EPSO advisory network);
Moving towards a new role for the inspectorate; How to balance between the role of the inspectorate, the role of the care provider, the role of the intermediate organisations, government intervention and what are dilemma’s? (via Teams)
EPSO A vision on quality Henk Nies.pptx
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A vision on quality- quality standards – theory and practice – how
to implement a working model – not only on paper but also in practice - Assoc. prof. Annemiek Stoopendaal, the Netherlands.
(3) Epso 2019 research and regulation AS.pptx
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A Vision on quality – prof. Richard Hamblin – rethinking the current New Zeeland regulatory approach on quality and suggesting two new approaches to address emerging challenges and improve the quality of the services and the system
Richard Hamblin Day 1 EPSO 2019.pptx
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FORUM
Moderated and chaired by Richard Hamblin, New Zeeland
Roundtable session in groups.
Forum discussion on vision on quality: How to master impact and qualitive outcomes in health and social care.

Social Programme:
City walking tour old Malmö
Conference dinner at Restaurant Rådhuskällaren on invitation of EPSO.

DAY 2
Impact and result of quality improvement in the various countries

First ideas and plans for ‘Outcome based supervision’ in Singapore, Louisa Zhang, Singapore
Louisa Zhang Day 2 Transformation to Outcomes-based regulation (for EPSO).pptx
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Strengthening the evidence about CQC’s contribution to improvement of quality of care – England, Alan Boyd Including questions
Alan 20190916 Evidence about CQCs contribution to QI - EPSO conference Malmo v0.1 - No notes.pptx
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Results and effect of the implementation of the new Scottish quality standards for health and social care (new standards; Impact of the new care standards) Peter MacLeod, Care Inspectorate Scotland. Including questions.
Peter MacLeod CORPORATE POWERPOINT Peter EPSO.pptx
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Jill and Alison's story

New initiatives for health care quality improvement in Latvia-Evija Palčeja, Latvian Health Inspectorate: -developing self-assessment as the system and part of supervision (methodology, collaboration, feedback, national improvements)-complaints triage and involvement of hospitals in analysis and investigation;-themed audits (mammography, stroke as an example)
Evija LV_EPSO_2019_25.oct.pptx
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Quality improvement supervisory strategy in Turkey by Duygu Kara, Ministry of Health.
Malmö-Quality.pptx
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A supervisory approach of innovation in health and social care- Innovative methods for supervision- methods to include the unseen, the unheard and those not included
Technical innovation in a regulatory approach, by Tim Atkins, CQC, England.
20190922 CQC innovation presentation for EPSO.pptx
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The Rainbow model – a digital innovation tool to evaluate value-based Integrated care (VBIC) -approaches within care systems. Pim Valentijn, Maastricht University/ The Netherlands. Interactive session including questions and discussions.
PPValentijn_The Rainbow Model_Supervising Care Networks_20190923_DEF.pdf
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Special Session on: Creatively engaging people by using innovative tools. Using participatory design approaches and visual methods lead by design researchers seek to creatively engage people who use and deliver services to innovate systems, pathways and experiences of care. Gemma Teal, the Digital Health and Care Institute (DHI), the Glasgow School of Art, Scotland.
Gemma Teal EPSONET.pdf
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Next conferences:
The next EPSO Conference in Valletta, Malta 6-8th May 2020, hosted by Social Care Standards Authority, will be introduced by Letizia Buttigieg and Cynthia Deguara.

EPSO Updates by Jooske Vos, Chair of EPSO Board.
Jooske Vos 190919 EPSO updates.pptx
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Summary of the Conference feedback :
191007 Summary Feedback overview EPSO 28th Conference in Malmö.pdf
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